MTA NYCT Paratransit Customer Complaints: Beginning 2016

This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Co

data.ny.gov2024-12-11 更新50

MTA NYCT Paratransit Customer Complaints: Beginning 2016

This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Co

data.ny.gov2024-11-13 更新00

MTA NYCT Paratransit Customer Experience: Beginning 2018

Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride

data.ny.gov2024-12-11 更新30

MTA NYCT Paratransit Customer Complaints: Beginning February 2024