The share of employment in individual cities in total employment in the BPO/SSC sector in Poland

Employment in the sector in 2019 was almost three times higher than in 2013. Throughout the analyzed period, employment grew year on year. The dynamics of changes ranged from 10% in 2019 to nearly 43% in 2016, when the highest increase in employment in the sector in nominal terms was at the level of 64,000.BPO, SSC / GBS, IT, R&D centers generated jobs in nearly 50 cities in Poland, including nineteen with employment in the sector of at least 1,000 people. people. 95% of the industry's employees are employed in the 11 largest business service centers in Poland.