A factorial survey for assessing the impact of verbal administrative language on citizen perceptions
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https://dataverse.harvard.edu/citation?persistentId=doi:10.7910/DVN/OXWTNE
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资源简介：
Data for journal publication Eckhard, S. & Friedrich, L. (2022). Linguistic features of public service encounters: How spoken administrative language affects citizen satisfaction. Journal of Public Administration Research and Theory
创建时间：
2023-06-28
