City of Austin Performance Measures

This dataset provides the public an opportunity to review the measures of each city department and helps to maintain open communication and transparency with Austin residents. It is the dataset form of the online database, ePerformance Measures, found on the City’s website here: http://www.austintexas.gov/budget/eperf/index.cfm. The City of Austin is committed to providing the highest quality services to our community members. As efforts to be the most livable and best managed city in the country continue, this dataset provides valuable information needed to sustain service levels, strive for excellence, and continue improvement. Performance measures provide departmental staff and management with the critical operating information they need to assess quality service delivery and measure success. Measures provide City management key decision-making information for resource allocation, process improvements and other management decisions. Measures also provide the City Council comprehensive data on each department's primary operating functions. Further information on some of the key terms utilized throughout the dataset can be accessed through the Definitions section of the ePerf website: http://www.austintexas.gov/budget/eperf/index.cfm?fuseaction=home.Definitions. The data shown in the dataset is based on the most updated information available and could change as more current information is provided. If you have any questions or comments regarding this database, or any budget inquiry, please contact the Budget Office via email at [e-mail] or telephone at [phone].