Typologies of precarious work in primary healthcare: a netnographic study

Abstract The objective of this study was to identify typologies of precarious work in Primary Care from the perspective of Druck and Franco. Qualitative netnographic study carried out on the YouTube virtual platform, with Brazilian videos. Nine videos were selected for analysis. Iconographic analysis and thematic content analysis were used. The research was carried out from July 2018 to January 2019. Based on the results, four categories of analysis were identified: vulnerability of forms of insertion, intensification of work and outsourcing, loss of individual and collective identity, condemnation and abandonment of employee rights. The types of precarious work found included insecure and temporary hiring, excessive workload among nurses, poor working conditions, contracting via social organizations, living with fear of unemployment, loss of labor rights and wage delays, which have repercussions at work, in the worker’s life and in assistance to patients. We infer that the typologies of the precarious work identified tend to contribute to the distortion of Primary Healthcare services, given that they are not in line with its principles and guidelines, hindering professionals’ understanding of health factors and conditions, necessary to ensure integral care.