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Survey Experiental Value ,Novelty, Kepuasan Pelanggan, Brand Love dan Behavior terhadap layanan Otten

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Mendeley Data2026-04-09 收录
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https://data.mendeley.com/datasets/7xr8k7nf2y
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The survey data offers a detailed analysis of client experiences and perceptions of the Robot Barista Otten Matic service. The variables, including experiential value, novelty, customer satisfaction, brand loyalty, and behavioral intentions, indicate that the service is positively welcomed and valued for its creative approach.
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Bina Nusantara University
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