Why Do Emotional Labor Strategies Differentially Predict Exhaustion? Comparin...

Surface acting has repeatedly been found to harm employee well-being, but weak or inconsistent findings have been reported for deep acting. A theoretical explanation put forth...多项研究已反复证实，表层情绪表演（surface acting）会对员工福祉造成损害；但针对深层情绪表演（deep acting）的相关研究结论却较为薄弱且缺乏一致性。随后提出的一项理论解释……