TSA Claims Data

Transportation Security AdministrationClaims Management System<br><br>The Transportation Security Administration is responsible for securing of all modes of transportation. Pursuant to this authority TSA screens all aviation passengers and their baggage before granting access to the airport’s sterile area. When a passenger experiences a loss of or damage to his or her personal property or suffers a personal injury and feels this occurred as a result of TSA negligence, the passenger or property owner may file a claim with TSA seeking compensation under the Federal Tort Claims Act (FTCA). TSA employees may file a claim with TSA for loss of or damage to personal property incident to service under the Military Personnel and Civilian Employees’ Claims Act(MPCECA).<br><br>TSA receives approximately 10,000 claims a year from the traveling public and TSA personnel, typically for issues arising out of airport screening activities. In order to facilitate efficient processing of claims, TSA developed an automated case management database called CMS. CMS is used to intake, process, analyze, and track claims.<br>This data has no metadata or descriptions available at the source link; however, the privacy review file (privacy_pia_tsacms009a-may2019.pdf) appears to describe the data upstream from this process. Not all data described in the privacy anaysis (e.g. PII) are present in these datasets. The description above is from that file, which is included in the documentation folder.<br><br><br>