MTA NYCT Paratransit Customer Complaints: Beginning 2016
收藏data.ny.gov2024-12-11 更新2025-01-22 收录
下载链接：
https://data.ny.gov/it/Transportation/MTA-NYCT-Paratransit-Customer-Complaints-Beginning/98mr-pebg
下载链接
链接失效反馈官方服务：
资源简介：
This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Complaint rate metric which is complaints per 1000 completed trips.
本指标衡量了乘客对Access-a-Ride服务的投诉，包括关于交通和非交通服务质量方面的投诉。该数据与行程/乘客数据相结合，用于构建投诉率指标，即每1000次完成的行程中的投诉次数。
提供机构：
State of New York | Open Data
