Not all the time - quantitative data is only part of the story

This paper discusses the specialised collections at City of Gold Coast Libraries in Queensland, Australia that have been established since 2016. These collections are an indigenous, surfing and LGBT+ collection. The intent of each collection is to highlight the content available in each area of interest to our indigenous, surfing and LGBT+ communities and other customers. The success of each collection is perhaps best measured in qualitative data rather than quantitative data. The loan statistics are not high and probably never will be. The reason being that each collection is very small however is immeasurable in value to local communities. The feedback in particular from the LGBT+ community has been very positive.