Impact of personalization on future online shopping behavior in the U.S. 2022

During a 2022 survey carried out among online shoppers from the United States, 12 percent of respondents stated that a personalized customer experience did not make them more likely to continue shopping on retailer sites.

在2022年对美国在线购物者进行的一项调查中，12%的受访者表示，个性化的客户体验并未使他们更有可能继续在零售商网站上购物。