Information and Communication Technology Supply 2021

Background to the ICT Supply: Services and Software Survey 2021 A review of the existing need for ICT data took place in 2013/2014, with a view to ceasing the survey. It was established that MBIE, who along with National Accounts were the major ICT Supply stakeholder, no longer had a need for data collected in the ICT Supply survey. Their ongoing interest was that it provided an additional tool to monitor the sector. However, National Accounts needed data for GFKF purposes. They require published software, IT support services, design and development services, and hosting and infrastructure provisioning services. At that time, it was decided that the ICT Supply survey would be run for the last time in 2014, and in future, admin data would be used to model the figures needed by National Accounts. In 2017, National Accounts attempted to model these figures based on historic and admin data and it was concluded that they did not have confidence in the proposed model. As a result, a reduced version of the ICT Supply survey was run that year and provided the figures required to meet National Accounts’ need. Since then, the same survey has been conducted in 2019 and 2021 in order to update figures for National Accounts. Population and sample The 2017 reduced ICT Supply survey, known as the ICT Supply: Services and Software Survey 2017, also had a reduced population. There were 15 ANZSICs included in the 2014 population that were dropped from the 2017 population, as their primary activities were not closely related to the sales of software or related services. A small number of businesses in the ANZSIC codes that were removed in 2017 had reported sales of software and related services in the 2014 survey, contributing between 2-4% of the published figures. As these businesses were not included in the 2017 survey there is an impact on the data changes in this time series. Users should be mindful of the change in population and its potential impact on results. The population and sample criteria for the ICT Supply: Services and Software Survey for 2019 and 2021 remain the same as in 2017 The sample for the Information and Communication Technology (ICT) Supply Survey: 2021 identifies 2,339 respondents from a total eligible population of 3,611. Published information Population: 3,611 Sample: 2,339 Response rate: 79% Population SAS was used to extract units from the Business Frame that satisfied criteria based on RME, ANZSIC06, and GST. This criteria is all enterprises with a Rolling Mean Employment (RME) of 2 or more, or having more than $1 million GST sales have been surveyed within selected ANZSIC06 codes. These ANZSIC codes are: C241900 Other Professional and Scientific Equipment Manufacturing F349200 Computer and Computer Peripheral Wholesaling F349300 Telecommunication Goods Wholesaling F349400 Other Electrical and Electronic Goods Wholesaling G426000 Department stores G422200 Computer and computer peripheral retailing J542000 Software Publishing J562200 Cable and other subscription broadcasting J570000 Internet publishing and broadcasting J580100 Wired Telecommunications Network Operation J580900 Other Telecommunications Services J591000 Internet Service Providers and Web Search Portals J592100 Data Processing and Web Hosting Services J592200 Electronic Information Storage Services M700000 Computer System Design and Related Services S942200 Electronic (except Domestic Appliance) and Precision Equipment Repair and Maintenance For ANZSIC06 codes that contain businesses who may or may not be in scope of the population, only those that include ICT-relevant keywords in their “main activities”, “enterprise names”, and “income sources” are selected for the population. This ensures that we survey only enterprises who are involved in ICT activities. This process is applied to the following ANZSICs: L663900 Other Goods and Equipment Rental and Hiring (not elsewhere classified) C241200 Medical and Surgical Equipment Manufacturing The words used in the keyword search were: • COMPUTER • AUDIO • VISUAL • EFTPOS • SOFTWARE • LED • PRODUCTION • CAMERA • PHONE • PROF • SYSTEM • OFFICE EQUIPMENT • ELECTRONIC • ALARM • MEDICAL DEVICE • MEDICAL EQUIP • LABORATORY EQUIP • EQUIPMENT FOR VISUALLY • SCIENTIFIC Business Types were also taken into consideration when selecting the 2017 ICTS population. The following is a list of all Business Types in the 1996 classification. The enterprises in the ICT Supply 2019 population include the following business types: 1,2,3,5,6,7,8,9,11,12 and 13. Therefore trusts and charitable trusts are included in our population however there are very few of them. Trusts and charitable trusts should be treated like any other enterprise in the survey – if they have ICT sales, report them, if not, follow the routing rules as per normal. Business types 4, 10, 14, and 20 are excluded from the ICT population. Business Type - New Zealand Standard Classification 1996 Code Descriptor 01 Individual Proprietorship 02 Partnership 03 Registered Limited Liability Company (non Co-op) 04 Co-operative Companies 05 Joint Ventures and Consortia 06 Branches of Companies Incorporated Overseas 07 Government Owner Trading Entity 08 Central Government 09 Local Authority Trading Enterprise (LATE) 10 Local Government 11 Incorporated and Unincorporated Societies and Associations 12 Charitable Trusts 13 Trust / Estates 14 Consulates and Foreign Embassies 20 Other Business Types ANZSIC’s no longer included in the 2017 & 2019 surveys: C242100 Computer and Electronic Office Equipment Manufacturing C242200 Communication Equipment Manufacturing C242900 Other Electronic Equipment Manufacturing C243100 Electric Cable and Wire Manufacturing F349100 Professional and Scientific Goods Wholesaling J580200 Other Telecommunications Network Operations E323200 Electrical Services F349900 Other Machinery and Equipment Wholesaling F380000 Commission-Based Wholesaling G422100 Electrical, Electronic and Gas Appliance Retailing G424300 Toy and Game Retailing M696200 Management Advice and Related Consulting Services N729900 Other Administrative Services N729400 Call Centre Operation O771200 Investigation and Security Services How to use the sampling error Sampling errors can be measured. They quantify the variability that occurs by chance because a sample rather than an entire population is surveyed. For example, if the estimated total sales of IT software and services is $7,407 million with a sampling error of 5.2 percent, this means there would be a 95 percent chance that the true total of sales of IT software and services lies between $7,022 million and $7,792 million (ie $7,407 million + or – $385 million). Services and Software Survey 2021 relative sampling error by sales types: Sales of ICT software and services by sales types Total sales Relative sampling error (%) 2019 Relative sampling error (%) 2021 Published software 5.9 5.3 IT technical support services 3.4 3.9 IT design, consulting, and development services 4.7 3.5 Hosting and IT infrastructure provisioning services 8.9 6.1 Total sales of IT Services 3.4 2.7 Total sales of ICT software and services 3.4 2.5 Export sales Published software 18.0 9.9 IT technical support services 10.6 11.7 IT design, consulting, and development services 11.0 10.7 Hosting and IT infrastructure provisioning services 17.3 21.5 Total export sales of IT Services 8.7 8.0 Total export sales of ICT software and services 9.8 6.6 Domestic sales Published software 5.0 5.3 IT technical support services 3.6 4.2 IT design, consulting, and development services 4.3 3.4 Hosting and IT infrastructure provisioning services 9.7 6.1 Total domestic sales of IT Services 3.6 2.9 Total domestic sales of ICT software and services 3.1 2.7 en-NZ