Uses of the planning and self-evaluation in the working processes of Family Health teams in Primary Care

The PMAQ-AB analyzed access and quality of health primary care having axes structure, process and user satisfaction. The aim of this study was to characterize the use of planning and auto evaluation for improving the work process of the teams, identifying strengths and weaknesses. Sectional study was conducted with data collected by the instrument for external evaluation whose variables relate to planning, self-evaluation and institutional support. Teams plan and self-evaluate their actions with support from and access to data produced. However, these practices are very poorly integrated and should be improved as to better guide adjustments in the teams working process.