The Effects of Wage Contracts on Workplace Misbehaviors: Evidence from a Call Center Natural Field Experiment
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下载链接：
https://www.nber.org/papers/w22342
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资源简介：
Workplace misbehaviors are often governed by explicit monitoring and strict punishment. Such enforcement activities can serve to lessen worker productivity and harm worker morale. We take a different approach to curbing worker misbehaviorbonuses. Examining more than 6500 donor phone calls across
提供机构：
美国国家经济研究局
创建时间：
2016-06-01
