GOOD PRACTICES IN VIRTUAL TEACHING AND LEARNING ENVIRONMENTS: A SYSTEMATIC LITERATURE REVIEW

ABSTRACT: This paper discusses good practices in the virtual teaching and learning environments. It aims to list the best practices available on literature, as well as to identify difficulties in its application and possible solutions. Thus, a systematic literature review was conducted. As a result, beyond listing good practices, were identified some difficulties in the implementation of such models. It was observed that such obstacles revolve around approaches of the teachers’ digital competences and the use of collaborative learning tools. In this sense, the research suggests as continuation in future works, the execution of teacher improvement programs and the development of a model with the unifying good practices identified in the literature, aiming to contribute in the technological mediation of complex processes such as the preparation of academic papers.