Recommendation Systems, Information Architecture, and Findability

Abstract The present study discusses briefly the concepts of Information Architecture, Information Findability, and Recommendation Systems. It aims to demonstrate how the use of Recommendation Systems in Information Architecture of digital environments can help Information systems by providing users with relevant information enabling information discovery and findability. A literature review was conducted, allowing the contextualization of the terms used in this study. The Amazon.com website was analyzed to evaluate its Recommendation Systems and understand how they can improve Information Findability in digital information environments. It was concluded that the amount of available information on the World Wide Web today hinders the Findability of Information provided by users making it difficult for systems to provide the right information at the right time. Therefore, the use of Recommendation Systems in Information Architecture projects is considered an effective approach to information systems since it facilitates the appropriation of information by users.