江苏省无锡市锡山区-国家机构-中慧统一认证平台-12345热线

该数据资源为锡山区网格化管理部门在履行群众诉求受理、转办、督办及政务服务监督职权 / 提供便民咨询、诉求响应、民生问题协调解决等公共服务过程中产生的，包含诉求受理总量、诉求类型分布、热点难点问题、办理

This dataset is generated by the Grid Management Department of Xishan District during the course of discharging its statutory functions, which include accepting, transferring and supervising the handling of public appeals, and exercising oversight over government services, as well as providing public services such as resident-oriented consultation, appeal response, and coordination and resolution of people's livelihood issues. It covers the total volume of accepted appeals, the distribution of appeal types, hot and difficult issues, and handling

搜集汇总

背景与挑战

背景概述

该数据集源自无锡市锡山区网格化管理部门的12345热线服务平台，记录了群众诉求的受理情况、类型分布以及热点难点问题等政务服务相关数据。