Contact database

Contact database for communications purposes contains contact information and contact history and response. The data is split in to those contacts that are managed automatically and those which are managed manually. Automatic contacts included the email addresses and role information for individuals on our scheme registry. These details are passed to MSCRM4 so that we can contact them via email campaigns. Automatic contacts also include subscribers to our "News-byEmail" alerts service. Manual contacts include the details of organisations in tranches 1 - 9 of the employer compliance regime. The data includes the PAYE reference and staging dates for organisations, together with the contact details of the chief exective officers. These details were loaded to MSCMR4 to enable The Pensions Regulator to send letters to organisations to inform them of their employer duties in advance of their staging dates. The responsiblity for sending correspondance to employers in tranches 10 and above now lies with our outsourced partner Capita. Organisational details may be appended with meeting notes and The Pensions Regualtor's internal assessment of readiness to comply with automatic enrolment duties. Organisational records may also include the details of additional contacts if they have been identified as being responsible for managing through changes to comply with workplace pensions reform. Manual contacts also include the contact details and of organisations managed by our stakeholder team. Details may include meeting notes and contact history.

通讯联络数据库旨在满足沟通需求，其中包含了联络信息、联络历史以及响应内容。数据集被划分为自动管理和手动管理的联络信息两大类。自动管理的联络信息包括我方方案注册表中个人的电子邮件地址和角色信息，这些详细信息被传递至MSCRM4系统，以便通过电子邮件营销活动与之联系。自动管理的联络信息还包括订阅我们“新闻邮件”警报服务的用户。手动管理的联络信息则涵盖了雇主合规制度第1至9阶段的组织机构详情，数据中包含了组织的 PAYE 参考编号和分阶段日期，以及首席执行官的联络信息。这些详细信息已加载至MSCRM4系统，以便养老金监管机构在分阶段日期之前向组织发送通知其雇主职责的信函。而分阶段日期10及以上的雇主通讯任务现由我们的外包合作伙伴 Capita 承担。组织详情可能附有会议记录以及养老金监管机构对自动参保义务准备就绪程度的内部评估。组织记录还可能包含额外联络人的详情，若其被认定为负责通过变更管理以符合职场养老金改革。手动管理的联络信息还包括由我们利益相关者团队管理的组织机构的联络信息，可能包括会议记录和联络历史。