MTA NYCT Paratransit Pickup On-Time Performance: Beginning 2016

Pickup On-Time Performance (OTP) measures the quality of provider service, comparing actual to promised pickup time. Trips are considered on-time if they arrive no more than 20 minutes after the promised time. This dataset also includes trips that arrive within 15 and 30 minutes of the promised time.

该数据集名为‘准时提货性能’(Pickup On-Time Performance, 简称OTP)，旨在衡量服务商的服务质量，通过对比实际提货时间与承诺的提货时间。若提货时间在承诺时间后不超过20分钟，则视为准时。此外，该数据集还涵盖了提货时间在承诺时间后15至30分钟内的行程。