MTA NYCT Paratransit Pickup On-Time Performance: Beginning 2016

Pickup On-Time Performance (OTP) measures the quality of provider service, comparing actual to promised pickup time. Trips are considered on-time if they arrive no more than 20 minutes after the promised time. This dataset also includes trips that arrive within 15 and 30 minutes of the promised time.该数据集名为‘准时提货性能’(Pickup On-Time Performance, 简称OTP)，旨在衡量服务商的服务质量，通过对比实际提货时间与承诺的提货时间。若提货时间在承诺时间后不超过20分钟，则视为准时。此外，该数据集还涵盖了提货时间在承诺时间后15至30分钟内的行程。