Change in fraud levels experienced by e-merchants worldwide 2022, by type

In 2022, nearly six in ten e-commerce merchants worldwide reported a surge in online payment fraud. In addition, 56 percent noted an increase in refund abuse, while more than 50 percent indicated experiencing more account takeover attacks and promotion abuse. Despite being the second most prevalent type of fraud globally that year, less than half (40 percent) of the online merchants surveyed reported an increase in friendly fraud.

于2022年，全球近六成电子商务商家报告了在线支付欺诈的激增。此外，56%的商家指出退款滥用有所上升，超过50%的商家表示遭遇了更多的账户接管攻击和促销滥用。尽管在当年全球欺诈类型中排名第二，但仅有40%接受调查的在线商家报告了友好欺诈的增加。