Assessing the implementation of the Surveillance and Health Care Protocol of former workers and the population exposed to lead, cadmium, copper and zinc in Santo Amaro, Bahia, Brazil

Abstract Objective: to assess the implementation of the Surveillance and Health Care Protocol for former workers and population exposed to lead, cadmium, copper and zinc in Santo Amaro, Bahia, between 2010 and 2015. Methods: we designed a logical evaluation model and data collection instruments to assess the structure, process and results of the protocol implementation. We used the adapted Delphi method as a consensus technique to ensure the validity of content and the judgment matrix. Results: the evaluation final score was 22.3%, considered not satisfactory according to the adopted scale. The “structure” rendered 38 points out of 100; the “process” (related to the dimension “organization and execution of the activities foreseen by the protocol”) rendered 25 points out of 100; and “results” rendered 4 points out of 100. Only 2.5% of the Protocol covered population had assistance forms filled. Moreover, there were failures in attendance, exams and notifications to the Sistema de Informação de Agravos de Notificação [National Disease Notification System]. Conclusion: the protocol implementation process needs greater commitment from the public health management, improved infrastructure, and better strategies for health care teams and for the population participation.