Complaints Barometer since 2008 - Distribution of complaints by type of contact

The Directorate-General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF) publishes the Consumer Complaints Barometer data annually. Consumers can lodge a complaint with the DGCCRF via four channels: physical travel (to the competent departmental directorate), telephone call, e-mail or paper mail. Distribution of complaints by type of contact since 2008.