Differences in client and health staff perceptions of healthcare quality.

Source: WOTRO-COHEiSION Project Household and Health Facility Surveys (March, 2012)aWilcoxon-Mann Whitney test statistically significant (pbMean values are based on average rated satisfaction rankings of clients and staff per health facility. High values suggest better satisfaction with particular quality care component while lower values depict least satisfaction with quality of health services. Comparison for differences between staff and clients responses was done using the Wilcoxon-Mann Whitney test.Differences in client and health staff perceptions of healthcare quality.