First steps towards building a dictionary ofemotional requirements in healthcare andwell-being.xlsx

Emotional requirements represent how a user should feel when interacting with a software system.<br>Capturing and addressing these requirements during the early phases of the system design is essential for a successful system as it improves the system’s acceptance. However, this is not an easy task because stakeholders express the desired emotional requirements using very different terminology and expressions, which may result in confusion and inconsistency between what a stakeholder says and what a requirement engineer understands. Specifically, there is a lack of a standardized approach to understand and capture such requirements. This paper aims to solve this problem by developing a standardized dictionary of emotional requirements that offers a clear and organized set of terms, which can be used to properly elicit stakeholders’ emotions considering the healthcare and well-being domain as a disclosure domain.