ANALYSIS OF THE PREVALENCE OF BURNOUT SYNDROME IN PROFESSIONALS OF PRIMARY HEALTH CARE

Abstract Burnout syndrome results from a chronic process of exposure to labor stressors. It is characterized by emotional exhaustion dimensions, depersonalization and low personal accomplishment. Health professionals are prone to it by dealing directly with people and suffering, which harms their health and the care offered to society. The primary health care is the level of care that is most adjacent to the community, exposing professionals to their realities. This study aims to identify the prevalence of burnout in Primary Care professionals and associated factors. This is a cross-sectional study carried out with 153 health care professionals from the city of Juiz de Fora, Minas Gerais, Brazil, between 2013 and 2014. The Maslach Burnout Inventory was used to measure the outcome. The prevalence of the syndrome was 51%, highlighting that the prevalence was higher among nursing professionals. The variables associated with the outcome after multivariate analysis were: self-assessment of poor health status and job dissatisfaction. Work at the primary level of care is complex and demanding, which makes it relevant to care for the health and satisfaction of these professionals, in order to protect their well-being and the production of quality care for society.