Smart Workforce: How Artificial Intelligence is Transforming Human Capital Management in Logistic

The rapid advancement of Artificial Intelligence (AI) is reshaping Human Capital Management (HCM) in the logistics sector, driving efficiency, agility, and sustainability. AI-powered technologies are revolutionizing talent acquisition, workforce planning, training, and performance management, enabling companies to make data-driven decisions and enhance employee productivity. From predictive analytics in recruitment to AI-driven automation in operational processes, logistics firms are leveraging intelligent systems to optimize workforce allocation, reduce manual tasks, and improve employee engagement. Beyond efficiency, AI fosters a more adaptive and resilient workforce, crucial for addressing industry challenges such as labor shortages, skill gaps, and high turnover rates. However, despite its benefits, AI adoption in HCM comes with challenges, including ethical concerns, employee resistance, and the need for continuous upskilling. This paper explores the transformative impact of AI on workforce management in logistics, analyzing both its opportunities and hurdles. By embracing AI responsibly, logistics companies can align with Sustainable Development Goals (SDGs), particularly Decent Work and Economic Growth (SDG 8), ensuring a future-ready workforce that thrives in the evolving digital landscape.