惠州12345投诉、举报、求助类诉求工单数据信息

该数据指惠州12345热线系统为载体，对办件过程进行统计分析。本信息承办单位的事项为基础，并采取数字化手段，提高数据准确性。包含了2022年至今惠州12345投诉、举报、求助类诉求工单数据信息，如：受理时间、工单内容、工单来源、事项名称、满意度等。

This dataset is developed based on the Huizhou 12345 Hotline system, which is used to conduct statistical analysis on the service request handling procedures. Taking the service items handled by the responsible undertaking units as the foundational basis, digital means are adopted to improve the accuracy of the dataset. It includes work order data of complaints, reports and help-seeking requests processed through Huizhou 12345 Hotline from 2022 to the present, covering information such as acceptance time, work order content, work order source, service item name, satisfaction level and other related details.

搜集汇总

背景与挑战

背景概述

该数据集包含2022年至今惠州12345热线的投诉、举报、求助类工单信息，涵盖受理时间、工单内容、来源、事项名称和满意度等字段，用于办件过程统计分析，数据经过数字化处理以提高准确性。