Guide for semi-structured interviews to investigate mechanisms of digital inequality in transport

The files below contain a guide to conduct semi-structured interviews in order to investigate mechanisms of digital inequality in transport: the barriers that people may face using transport due to digital transformations, how they cope with these barriers and what the consequences are, especially in terms of social inclusion.<br>The transcripts of the interviews contain sensitive personal information and could therefore not be included here.<br>N=39 interviews were conducted in Dutch with this guide, between 2020 and 2021, among people with a non-western migration background, older adults and people with a lower education level. The latter included people with a mild cognitive impairment and people with lower literacy skills. The document below is just a guide and needs to be adapted to each individual.<br>This study was approved by the Human Research Ethics Committee of Delft University of Technology in the Netherlands.We trialled the interview guide to refine the questions.<br>More information about the research and the data can be found in the files below and in the linked paper.