There are many contexts where dyadic data are present. In social networks, users are linked to a variety of items, defining interactions. In the social platform of TripAdvisor, users are linked to res
With an increasingly large number of Chinese tourists in Japan, the hotel industry is in need of an affordable market research tool that does not rely on expensive and time consuming surveys or inter-
Traditional survey-based feedback has given way to real-time online reviews, yet transforming this unstructured text into actionable knowledge remains difficult. Focusing on the highly competitive sma
