Noor1969/airline-satisfaction-analysis
收藏资源简介:
该数据集名为航空公司乘客满意度分析数据集,包含103,904行和25列数据,涵盖了乘客人口统计信息(如年龄、性别、旅行类型)、航班信息(如距离、延误、舱位等级)以及服务评分(如座椅舒适度、娱乐设施、餐饮、在线登机等)。数据集中还包括一个满意度标签(分为满意和中性或不满)。该数据集的目标是分析影响乘客满意度的因素,识别重要的服务特征,并比较不同旅行类型和舱位等级的满意度差异。
The dataset is named Airline Passenger Satisfaction Analysis Dataset, containing 103,904 rows and 25 columns that describe passenger demographics (e.g., age, gender, type of travel), flight information (e.g., distance, delays, class), and service ratings (e.g., seat comfort, entertainment, food & drink, online boarding). It also includes a satisfaction label (categorized as Satisfied and Neutral or Dissatisfied). The goal of the dataset is to analyze factors influencing passenger satisfaction, identify important service features, and compare satisfaction across different traveler types and flight classes.



