Going international: A case study of a Polish academic library’s interlibrary loan network

Interlibrary loan services are a core function of the modern library. No library, or even local network of libraries, can hope to collect the vast amount of material that has been and continues to be published. This paper examines the interlibrary loan network of the Main Library of the Pedagogical University of Cracow (MLPU). It will focus on how cooperation with other Polish libraries manifests itself, as well as the means by which the library establishes international partnerships. The paper will also assess the effectiveness of resource sharing initiatives at MLPU, as well as the performance of its’ ILL services through the analysis of the results of surveys and by applying a Speed of Delivery indicator.