INNOVATION IN THE REVERSE SUPPLY CHAIN OF ELECTRICAL AND ELECTRONIC WASTE: A STUDY ON INFORMATION SYSTEMS AND TRACKING TECHNOLOGIES

ABSTRACT In this study, the contribution of information systems and tracking technologies to the reverse logistics of electronic and electrical waste chains is analyzed. The research was based on a case study in the Brazilian context, incorporating the electronics supply chain. The results show that reverse logistics do not use the technologies and systems implemented in direct logistics. Although tracking technologies can make disassembly and recycling more efficient, the possibility of increased costs remains, and does not contribute to increased sales and profitability. Furthermore, resistance by representatives of the electronics sector to adhere to the sectoral agreement-established by the National Solid Waste Policy (NSWP) in 2010 but signed only at the end of 2019-contributed to companies postponing investments in information systems and technologies tracking in Brazil.

本研究旨在分析信息系统与追踪技术在电子电气废弃物逆向物流链中的贡献。研究基于巴西背景下的案例研究，并纳入了电子供应链。研究结果表明，逆向物流并未采用直接物流中实施的技术和系统。尽管追踪技术可以提高拆解与回收的效率，但成本增加的可能性依然存在，且并未对销售增长与盈利能力做出贡献。此外，电子行业代表对遵守自2010年国家固体废物政策（NSWP）确立的产业协议的抵制，尽管该协议于2019年末才正式签署，这也导致企业推迟在巴西对信息系统和追踪技术的投资。