IMPROVING BUSINESS PROCESSES IN CONSTRUCTION SERVICE FIRMS: THE ROLE OF PROCESS DOCUMENTATION QUALITY, PROCESS ANALYSIS CAPABILITY, AND DIGITAL READINESS
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This paper examines the factors influencing business process improvement (BPI) in construction companies. The background is the real challenges in the construction industry: low productivity, rising costs, project delays, and poor coordination between parties.
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Zenodo创建时间：
2026-06-19
