Student Opinions about the Seven-step Procedure in Problem-based Hospitality Management Education
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This study investigates how hospitality management students appreciate the role and application of the seven-step procedure in problem-based learning. A survey was developed containing sections about personal characteristics, recall of the seven steps, overall report marks, and 30 statements about the seven-step procedure. The survey was administered to a sample of 101 first-, second- and third-year hotel school students. Results show a low recall but positive opinion about the seven-step procedure. Particularly step 4 (conceptualizing), step 6 (self-study between tutorials) and step 7 (synthesizing new information) need attention. Some suggestions are put forward for strengthening the process of problem-based hospitality education.
本研究旨在探讨酒店管理专业学生对基于问题式学习(problem-based learning)中七步流程的作用与应用的认可度。本研究编制了一份调查问卷,问卷涵盖个人特征、七步骤记忆水平、课程报告总成绩,以及针对七步流程的30项陈述共四个模块。该问卷被发放给101名来自酒店院校的大一、大二及大三学生作为研究样本。研究结果显示,学生对七步流程的记忆掌握程度偏低,但对其整体持积极评价态度。其中,第4步(概念构建(conceptualizing))、第6步(辅导课间隙自主学习(self-study between tutorials))与第7步(新信息整合(synthesizing new information))需重点关注。最后,本研究为优化酒店管理专业基于问题式的教学流程提出了若干改进建议。




