OPERATION SCHEDULING WITH CUSTOMER TRAFFIC ANALYSIS TO IMPROVE SERVICE EFFICIENCY AT LAWSON BINUS SYAHDAN
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This dataset contains customer arrival rates, cashier service times, queue lengths, and staffing schedules collected at Lawson BINUS Syahdan for analyzing queue performance and service optimization using forecasting, queueing theory, Discrete Event Simulation, and linear programming. The data were obtained through direct field observation and time study and can be used for retail operations research and educational simulation models.
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Zenodo创建时间：
2026-01-23
