Web and App User Journey Analytics Data

Auryc is a client-side journey intelligence platform that surfaces real-time insights with powerful visual context across all of your digital e-commerce journeys. It helps enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction. It’s like having expert CX analyst in-house who witnesses and delivers deep ROI insights about what your customers are experiencing and why they are buying- or why not. Auryc’s customer experience analytics suite features session replay, heat maps, interaction analytics and voice of customer solutions.

搜集汇总

背景与挑战

背景概述

该数据集源自Auryc客户体验分析平台，通过会话回放、热图、交互分析等功能，收集并分析用户在网站和应用中的旅程数据。它旨在帮助企业识别和解决影响转化率与客户满意度的旅程问题，提供实时洞察以优化数字体验。