COMMUNITY HEALTH AGENT: FROM THE PROFILE TO ACTIVITIES DONE

Abstract Considering the breadth and complexity of the role that community health agents play in the Family Health Strategy, the purpose of the study presented in this article was to get to know the profile and the reality of these professionals' work to contribute to the consolidation of the Unified Health System. This was a quantitative study conducted in ten municipalities with more than 50,000 inhabitants in the state of Espírito Santo, Brazil, from July 2012 to August 2013. Family health units with complete teams were selected, and a total of 121 community health agents took part in the study. Data were collected through a self-administered structured questionnaire. The results showed that the agents' most frequent activities were home visits, registration updates, team meetings, and follow-up on the priority groups defined by the Ministry of Health. Although many of the agents completed the smart map and the health diagnosis, only 13.2 percent of them identified families at risk, and 14.9 percent surveyed the health issues of their micro-area. Thus, the true purpose of the smart map and of the health diagnosis, or of the agent's participation in the preparation of these instruments was questioned, which could be restricted only to formalize the practice.