Eswatini MEASURE CMIS Eval_clientexit2017

Baseline client exit survey was conducted as part of a case study evaluating the client management information system (CMIS) in Eswatini. The CMIS currently has out-patient service modules covering the main health programs including: family planning, anti-retroviral treatment (ART) for HIV positive patients, ante-natal care and prevention of mother-to-child transmission (ANC/PMTCT), tuberculosis, child welfare, and out-patient curative services. Given the potential benefits of the CMIS in Swaziland and the plan to implement it in all public facilities nationally, this provides an opportunity to conduct research on the rollout of the project focusing on efficiency gains, data availability and quality, service delivery, and health outcomes. This case study focuses on the ante-natal care (ANC) department.