Overall Customer Centre Satisfaction (%) - CYC
收藏www.data.gov.uk2024-11-10 更新2025-03-21 收录
下载链接：
https://www.data.gov.uk/dataset/d059a595-8f0a-4d85-8d95-caeb75b46434/overall-customer-centre-satisfaction-cyc
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资源简介：
Overall Customer Centre Satisfaction (%) - CYC.
Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after visiting the Customer Centre in West Offices. Feedback is collated and reported monthly and is presented as the percentage of respondents who have rated the service positively.
Data can be viewed in conjunction with [__Customer Centre waiting times__](https://data.yorkopendata.org/dataset/kpi-ycc030a).
整体顾客服务中心满意度（%） - CYC. 顾客在致电或访问位于西办公楼的顾客服务中心后，有机会留下反馈。反馈信息被汇总并按月报告，并以接受调查者对服务满意率的百分比形式呈现。
数据可结合[顾客服务中心等待时间](https://data.yorkopendata.org/dataset/kpi-ycc030a)一同查看。
提供机构：
City of York Council
