City of Tempe 2024 Community Survey Data

These data include the individual responses for the City of Tempe Annual Community Survey conducted by ETC Institute. This dataset has two layers and includes both the weighted data and unweighted data. Weighting data is a statistical method in which datasets are adjusted through calculations in order to more accurately represent the population being studied. The weighted data are used in the final published PDF report. These data help determine priorities for the community as part of the City's on-going strategic planning process. Averaged Community Survey results are used as indicators for several city performance measures. The summary data for each performance measure is provided as an open dataset for that measure (separate from this dataset). The performance measures with indicators from the survey include the following (as of 2024): 1. Safe and Secure Communities 1.04 Fire Services Satisfaction 1.06 Crime Reporting 1.07 Police Services Satisfaction 1.09 Victim of Crime 1.10 Worry About Being a Victim 1.11 Feeling Safe in City Facilities 1.23 Feeling of Safety in Parks 2. Strong Community Connections 2.02 Customer Service Satisfaction 2.04 City Website Satisfaction 2.05 Online Services Satisfaction Rate 2.15 Participating in City Decisions 2.21 Satisfaction with Availability of City Information 3. Quality of Life 3.16 City Recreation, Arts, and Cultural Centers 3.17 Community Services Programs 3.19 Value of Special Events 3.23 Right of Way Landscape Maintenance 3.36 Quality of City Services 4. Sustainable Growth & Development No Performance Measures in this category presently relate directly to the Community Survey 5. Financial Stability & Vitality No Performance Measures in this category presently relate directly to the Community Survey Methods: The survey is mailed to a random sample of households in the City of Tempe. Follow up emails and texts are also sent to encourage participation. A link to the survey is provided with each communication. To prevent people who do not live in Tempe or who were not selected as part of the random sample from completing the survey, everyone who completed the survey was required to provide their address. These addresses were then matched to those used for the random representative sample. If the respondent’s address did not match, the response was not used. To better understand how services are being delivered across the city, individual results were mapped to determine overall distribution across the city. Additionally, demographic data were used to monitor the distribution of responses to ensure the responding population of each survey is representative of city population. Processing and Limitations: The location data in this dataset is generalized to the block level to protect privacy. This means that only the first two digits of an address are used to map the location. When they data are shared with the city only the latitude/longitude of the block level address points are provided. This results in points that overlap. In order to better visualize the data, overlapping points were randomly dispersed to remove overlap. The result of these two adjustments ensure that they are not related to a specific address, but are still close enough to allow insights about service delivery in different areas of the city. The weighted data are used by the ETC Institute, in the final published PDF report. The 2024 Annual Community Survey report is available on data.tempe.gov or by visiting https://www.tempe.gov/government/strategic-management-and-innovation/signature-surveys-research-and-dataThe individual survey questions as well as the definition of the response scale (for example, 1 means “very dissatisfied” and 5 means “very satisfied”) are provided in the data dictionary. Additional Information Source: Community Attitude Survey Contact (author): Adam Samuels Contact E-Mail (author): [e-mail] Contact (maintainer): Contact E-Mail (maintainer): Data Source Type: Excel table Preparation Method: Data received from vendor after report is completed Publish Frequency: Annual Publish Method: Manual本数据集包含由ETC研究所（ETC Institute）开展的坦佩市年度社区调查的受访者原始回复。该数据集包含两层数据，即加权数据与未加权数据。加权数据处理是一种统计学方法，通过计算对数据集进行调整，使其能够更精准地反映所研究的总体特征。最终发布的PDF报告中将采用加权数据进行分析。本数据集可协助确定社区事务优先级，作为坦佩市持续推进战略规划流程的组成部分。社区调查的平均结果被用作多项城市绩效评估指标的参考依据。各项绩效评估指标的汇总数据将以独立开放数据集的形式单独发布，与本数据集无关联。 截至2024年，依托本次调查数据设置的绩效评估指标如下： 1. 安全与社区治安（Safe and Secure Communities） 1.04 消防服务满意度 1.06 报案体验 1.07 警务服务满意度 1.09 犯罪受害者经历 1.10 担心成为犯罪受害者 1.11 市政设施内安全感 1.23 公园内安全感 2. 紧密社区联结（Strong Community Connections） 2.02 客户服务满意度 2.04 市政府网站满意度 2.05 线上服务使用率 2.15 参与市政决策 2.21 市政信息可得性满意度 3. 生活品质（Quality of Life） 3.16 城市休闲、艺术与文化中心 3.17 社区服务项目 3.19 特色活动价值 3.23 道路景观养护 3.36 城市服务质量 4. 可持续增长与发展（Sustainable Growth & Development）：本类别暂无直接关联本次社区调查的绩效评估指标 5. 财政稳定与活力（Financial Stability & Vitality）：本类别暂无直接关联本次社区调查的绩效评估指标 ### 调查方法 本次调查以邮寄问卷的方式发放给坦佩市的随机抽样家庭，同时通过后续跟进邮件与短信鼓励受访者参与，每一次沟通渠道中均附带问卷链接。为防止非坦佩市居民或未纳入随机抽样范围的人员完成问卷，所有完成调查的受访者均需提供其居住地址，随后将这些地址与随机代表性抽样的名单进行匹配，地址不匹配的回复将被剔除。为更清晰地了解全市范围内的服务覆盖情况，研究人员将每份受访者的回复结果进行空间映射，以分析其整体分布特征。此外，研究人员还利用人口统计数据监控回复分布情况，确保每次调查的受访者群体能够代表坦佩市整体人口结构。 ### 数据处理与局限性说明 为保护受访者隐私，本数据集的位置数据已做街区级泛化处理：仅使用地址的前两位数字进行位置映射。向市政府共享数据时，仅提供街区级地址点的经纬度坐标，这会导致数据点出现重叠。为优化数据可视化效果，研究人员将重叠点进行随机分散以消除重叠。经过上述两项调整后，数据既不会关联至具体地址，同时仍保留足够的空间精度，可用于分析全市不同区域的服务覆盖情况。ETC研究所将在最终发布的PDF报告中使用加权数据进行分析。2024年度社区调查报告可在data.tempe.gov网站或通过访问https://www.tempe.gov/government/strategic-management-and-innovation/signature-surveys-research-and-data 获取。 问卷的具体题目及评分量表定义（例如：1代表“非常不满意”，5代表“非常满意”）已在数据字典中说明。 ### 附加信息 - 信息来源：社区态度调查 - 作者联系人：Adam Samuels - 作者联系邮箱：[e-mail] - 维护者联系人：未提供 - 维护者联系邮箱：未提供 - 数据源类型：Excel表格 - 数据制备方式：报告完成后从供应商处获取 - 发布频率：年度发布 - 发布方式：手动发布