Mukhyamantri Seva Sankalp Grievance Tracking

The dataset provides information on grievances received by the Mukhyamantri Seva Sanlap Helpline in Himachal Pradesh. The helpline is a government initiative aimed at providing a single-window solution to citizens for grievance redressal. The dataset contains information on the department where the complaint was registered, the type of complaint, the date of registration and closure, the status of the complaint, and the resolution time. This information can be used to gain insights into the types of complaints received by the helpline, the time taken to resolve them, and the efficiency of the grievance redressal mechanism in the state. The dataset covers grievances from all districts in Himachal Pradesh, and can be useful for policymakers, researchers, and analysts interested in improving public service delivery and governance.