Stakeholder management in selected IT 4IR projects in South Africa

This study aimed to explore stakeholders’ role in the success or failure of IT projects, identify the complexities of stakeholder management in IT development projects, and develop a robust stakeholder management process specifically tailored to the context of developing economies. This study offers valuable insights and practical recommendations for optimising stakeholder management processes and enhancing overall IT project performance in this ever-evolving business landscape. This was conducted within South Africa to help bridge the gap between stakeholder management and project performance. In a technologically changing world, the roles and expectations of stakeholders are continuously evolving. It behoves project practitioners to understand and appreciate the dynamics of stakeholder management in this new world order. The study was scoped within South Africa to investigate the factors influencing stakeholder management and project performance.