WORKPLACE WELLBEING AND BURNOUT SYNDROME: OPPOSITE FACES IN PENITENTIARY WORK

ABSTRACT Purpose: The objective of this study was to analyze the perspectives of correctional officers of the State of Rio Grande do Sul to understand the relationship between the components of workplace wellbeing and the incidence of Burnout Syndrome. Originality/value: Professionals in the area of public safety live daily with a plurality of feelings since they carry out social services in conditions assumed to produce high levels of stress. We recruited participants the Superintendency of Penitentiary Services of the State of Rio Grande do Sul (Susepe), a work environment, chosen to investigate the opposing faces of workplace wellbeing and Burnout Syndrome in the daily lives of penitentiary workers. Design/methodology/approach: We combined a descriptive survey design with a quantitative analytic approach. The sample was non-probabilistic, comprised of 433 respondents. Findings: The results indicated that workplace wellbeing is partially present in the daily life of the penitentiary workers, being that no work stress and Burnout Syndrome were evidenced. As for the correlations between the constructs, they all proved to be significant. The results revealed four significant associations between the levels of the workplace wellbeing and indicators of Burnout Syndrome.