Net Promoter Score (NPS) telecommunication dataset
收藏Mendeley Data2024-03-27 更新2024-06-30 收录
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https://lifesciences.datastations.nl/citation?persistentId=doi:10.17026/dans-27a-3u62
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资源简介:
Net Promoter Score (NPS) measures customer satisfaction and loyalty using a Likert scale of 0-10. The dataset is used to predict customer churn and mediation effect relationship, which influent either directly or indirectly through a customer's status/ rating change
创建时间:
2023-06-28



