Water quality surveillance and the role of information to ensure access

ABSTRACT This article aimed to highlight the relevance of surveillance of water quality for human consumption in the context of access to safe drinking-water. To fulfill it plentifully, adequate information and communication to society is essential. Thus, public access to the qualitative component is a fundamental element to health assurance and so is the establishment of water quality surveillance regulation for human consumption in the world and in Brazil. Since the 1980's, water quality surveillance actions have been fundamental to guarantee the right to have access to water in Brazil. However, although communication actions of surveillance results are planned in the policy scope of surveillance, in order to empower users, there are some setbacks in information production and its communication that ends up compromising access, seen mainly in the perspective of availability and quality of drinking-water.