Omnata Zendesk Support Plugin

This connector will enable you to sync data bi-directionally with Zendesk.

You can ingest objects for analytics, and you can push outbound to create tickets or enrich your Zendesk data.

## To get started with Omnata

1. Install the [Omnata Sync Engine](https://app.snowflake.com/marketplace/listing/GZSUZ13JOEUG/omnata-omnata-sync-engine) (free listing)
2. Install the Omnata Plugin for each SaaS apps you want to connect to

This plugin is for Zendesk Support and is a Standard tier paid plugin that is built, maintained and supported by Omnata.

The product UI will step you through app installation, connecting to your app and creating syncs. You can also [visit our docs](https://docs.omnata.com/omnata-product-documentation/omnata-sync-for-snowflake/step-by-step-guides) for a step-by-step guide.

**Omnata plugin features:**<br/>• Supports inbound and outbound data syncs.<br/>• Direct connect from Snowflake with no outside infrastructure.<br/>• Full-featured sync admin and management UI

**App-specific features:**<br/>• Supports standard and custom objects - [see the list](https://docs.omnata.com/omnata-product-documentation/omnata-sync-for-snowflake/apps/zendesk_support#inbound-syncs)

**Pricing**

Omnata plugins are billed a flat daily price when syncs are active. There are no charges for the number of sync configurations, sync runs, or data-volume.

**Availability**

This plugin is in General Availability in all regions.