Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...
Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does
This pie chart shows informal consumer complaints by category. The categories shown are selected by the consumer when the consumer submits an informal complaint to the FCC. The date range can be filte