Navigating Confidentiality Dilemmas in Student Support: An Institutional Ethnography Informed Study

This study investigates how personal tutors navigate confidentiality challenges in student support. Our research question is “what is the work of personal tutors in navigating the delicate balancing between respecting and disclosing confidentiality”. We conducted 11 semi-structured interviews with personal tutors and reviewed national and institutional-level policy documents. Our findings call for a more nuanced approach towards understanding confidentiality dilemmas in student support.<BR><BR>