Quarterly adoption of cash by consumers, online or offline, in India 2018-2024

The share of cash transactions at POS (Point-of-Sale) in India declined by 13 percentage points between 2018 and the second quarter of 2024. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2018, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 76 percent, which declined to 63 percent in the second quarter of 2024. Moreover, during the same period, cash on delivery for online transactions fell by 16 percentage points. On the other hand, the share of respondents paying through cash paid in advance for online payments stayed same.

据Statista消费者洞察部门在多个调查中提出的两个不同问题所反映，2018年至2024年第二季度，印度POS（销售点）现金交易份额下降了13个百分点。此处所示数据为受访者过去12个月内在实体店铺或在线购物时使用现金的滚动份额。2018年，使用POS现金交易的受访者份额为76%，下降至2024年第二季度的63%。此外，在同一时期内，在线交易货到付款的比例下降了16个百分点。另一方面，预付现金进行在线支付的比例保持不变。